CommentROAS

Spam under your ads is stealing ROAS.

CommentROAS watches the comments under your Meta ads, hides spam and scams within seconds, and answers real buyers in your brand voice.

See how it works

Connects to your Meta ad account in 2 minutes · Nothing gets deleted, only hidden · Cancel anytime

Connect MetaYour voiceAuto-hideThread health
CommentROAS/Ad · Autumn Drop 20% off · UK
Live
0Hidden
0Answered
0Open
Autumn Drop — 20% off everything SponsoredFree UK delivery over £50 · Ends Sunday

Or try: · ·

Works with Meta Ads Facebook Pages Instagram Shopify (roadmap)

The problem

You pay for the click. The comment section decides what happens next.

Under every good ad sits a thread you don't control. Shoppers read it before they buy.

01

Scams on your paid inventory

"DM me for cheaper", fake giveaways and competitor links sit under your best creative and teach shoppers not to trust it.

02

Buyers wait, then leave

Shipping, stock and "does this fit?" questions go unanswered overnight. The person who asked has bought elsewhere by morning.

03

Hidden Words don't catch intent

Meta's keyword filter misses "cheaper here 👉". Cheap moderation seats hide junk but never sell anything.

What it costs you

Estimate the leak under your ads

Drag to your monthly Meta spend. The rates are industry estimates, so treat the result as a starting point, not a promise.

£8,000/ month
£1k£25k£50k+
Comments under your ads per month–
Spam and scam comments shoppers see–
Buyer questions that go unanswered–
Estimated revenue leaking per month–

Rates: ~38 comments per £1k spend · 14% spam or scam · 31% of the rest are buyer questions · 22% never answered · 9% of answered questions convert · 4% of spend lost to trust leak.

Blended from published Meta engagement benchmarks, moderation-vendor reports and our own reading of UK DTC ad threads. Your figures will differ; connect your account and we show you the real ones.

Product

Connect once. It runs under every ad you launch.

STEP 1

Connect Meta

Sign in with Facebook, pick the ad accounts and Pages to watch. Read and engagement permissions only. Two minutes, no code.

STEP 2

Set your voice and rules

Pick a tone, add your shipping, sizing and returns answers, and decide what counts as spam. Everything ships with sensible defaults.

STEP 3

Auto-hide and reply

Junk is hidden within seconds. Buyer questions get a drafted reply in your voice, sent automatically or held for one-tap approval.

STEP 4

See thread health

Per ad: what was hidden, what was answered, what's still open, and how response time is trending. Know which ads attract the most junk.

Connect MetaStep 1 of 4
Nordlys Apparel LtdBusiness Manager · 2 ad accounts
Connected
Nordlys UK — Prospectingact_2081 · 14 active ads
Nordlys UK — Retargetingact_2082 · 6 active ads
Nordlys EU — Testact_2090 · paused

Permissions requested: pages_read_engagement · pages_manage_engagement · ads_read

Voice & rulesStep 2 of 4
Tone
FriendlyDirectPlayfulNo exclamation marksUK English
Shipping answer
UK 3–5 working days, free over £50. EU 5–8 days.
Returns answer
Free returns within 30 days. Exchanges 2–3 days.
Hide as spam
External links"DM me"Giveaway baitCompetitor namesNegative reviews
Send replies automaticallyOff = hold for one-tap approval
QueueStep 3 of 4
"Get it half price here 👉 outlet-deals.co" Autumn Drop · 12 s ago
"Do you do half sizes?" Autumn Drop · 40 s ago · reply drafted
"Is the navy the same fit as the black?" Retargeting · 2 min ago · reply drafted
"Mine arrived ripped" Prospecting · 6 min ago · escalated to you
"TAG 3 FRIENDS TO WIN 🎁" Autumn Drop · 9 min ago
Thread health · last 7 daysStep 4 of 4
412Hidden
188Answered
4 minMedian reply
Spam share by ad
Autumn Drop
31%
Bestsellers UGC
18%
Retargeting DPA
9%
Buyer questions answered
This week
96%
Before CommentROAS
41%

Why not the cheap option

Moderation hides junk. CommentROAS also sells.

Meta Hidden Words$29 moderation toolsCommentROAS
Hides "cheaper here 👉" without the exact keywordNoYesYes
Knows the difference between a scam and a buyerNoPartlyYes
Replies to buyer questions in your voiceNoNoYes, draft or auto
Escalates real complaints to youNoNoYes
Per-ad thread healthNoCounts onlyYes
Built for paid ads, not organic postsNoNoYes

Pricing

Simple monthly plans. Cancel anytime.

Early access  Join now and your Starter seat is $49/mo for life, plus priority onboarding. Public price after launch is $99/mo.
Starter Early access
$99$49/mo

One brand running Meta ads up to ~£10k/month.

  • 1 ad account · 2 Pages
  • Spam & scam auto-hide
  • Buyer replies, draft or auto
  • Thread health dashboard
  • Email support
Growth
$149/mo

Brands scaling spend, or running several Pages.

  • 3 ad accounts · 6 Pages
  • Everything in Starter
  • Custom escalation rules
  • Instagram ad comments
  • Slack alerts
Agency
$349/mo

Media buyers managing comment hygiene for clients.

  • 10 ad accounts · 25 Pages
  • Everything in Growth
  • Per-client voice profiles
  • Client-ready reports
  • Priority support

14-day free trial on every plan, starting when your wave opens. No card to reserve a seat. Prices in USD, billed monthly. ROAS improvement depends on your ads and audience; we show you the before and after, we don't promise a number.

Design partners

We onboard in waves of ten.

Every brand in a wave gets a 30-minute setup call where we look at your ad threads together, agree your voice and rules, and switch you on. The next wave opens when the current one is full. Design partners keep the $49 rate for life.

A note from the founder

"I got tired of watching DTC brands pay for clicks that landed next to 'DM me for cheaper'. The comment section is part of the ad. CommentROAS treats it that way."

Built in Oslo by a small team with a background in B2B software and retail analytics. Every early-access email gets a personal reply, usually the same day.

Questions

FAQ

Will it delete real customers' comments?

No. Nothing is deleted. Spam and scams are hidden, which keeps them visible to the commenter but to nobody else. Complaints and edge cases are escalated to you instead of hidden.

Which Meta permissions does it need?

pages_read_engagement, pages_manage_engagement and ads_read. That's enough to read comments, hide and reply, and match comments to ads. No access to billing or ad editing. Revoke anytime from Business Settings.

How is this different from CommentGuard or Hidden Words?

Those hide keywords. CommentROAS classifies intent, so it catches "cheaper here 👉" without a keyword list, and it answers buyer questions in your voice instead of just cleaning up. It's built for paid ad threads, not organic posts.

What does "early access" mean?

We open trials in waves of ten so every brand gets a proper setup. Reserve a seat now and you keep the $49/mo rate for life. Your 14-day trial starts when your wave opens, and you're not charged until it ends.

Does it work on Instagram ads?

Facebook ad comments first. Instagram ad comments are on the Growth plan and rolling out to design partners now.

Where are you based, and where is data stored?

Oslo, Norway. Data is stored in the EU and handled under GDPR and UK GDPR. We keep comment text only as long as needed to act on it.

Stop paying for clicks into a dirty comment section.

Connect your Meta account, set your voice, and let the thread under every ad work for you.